FAQ

Q- Where is Playview Brands located? 

A- Playview Brands is headquartered in Dorval, Quebec (Montreal)  

PLAYVIEW HEAD OFFICE 
1901 RTE TRANSCANADIENNE 
DORVAL, QC H9P 1J1 
PHONE: (514) 685-2202 
EMAIL: info@playviewbrands.com 

Q- What to do if one piece is missing? 

A- If you bought a puzzle and one piece is missing; please contact our customer service department by clicking here. 

Q- I lost a piece of my puzzle, can you send me a spare? 

A- Unfortunately due to the delicate and complicated nature of manufacturing puzzles this is impossible.  

Q- How many brands Playview Brands offers 

A- Playview Brands offers these fine brands of puzzles such as KI Puzzles,  Kellogg's, Enigma Art Puzzles and hundred of renown artists and toys brand BUNKR which co-brands with NERF: NERF BUNKR.

A- We offer a variety of in-house brands such as KI Puzzles, Enigma Art Puzzles as well as some of the most popular licensed artists and brands such as Pepsi, Kellogg’s, Mossy Oak, Air Stream and more.  

Q- Do you sell directly to customers? 

A- Some of our products are sold directly on our website but we encourage you to visit our partnered retailers for more options, please click here to find your nearest retailers. 

Q- Can I open an online account? 

A- Yes! You can checkout as guest or use your Amazon Pay account.  

 

Q- Can I order wholesale order online? 

A- Unfortunately no; if you are interested in wholesale order please contact us and one of our account managers will assist you. 

 

Q- I am having an issue with one of your products; what can I do? 

A- Contact us HERE at our customer service page and please provide the necessary information to facilitate our communication.